Specifications Size: The actual glass tube is smaller than the backing size. Pricing: Online prices are estimates—final cost depends on your custom size and design. Features Easy to Use: Simply hang and plug in, comes with a metal chain for hanging, no installation required. Versatile Compatibility: Works with most countries' voltage, includes US/UK/EU/AU plugs. Indoor Use Only: Ideal for homes, parties, and commercial spaces. (Contact us for custom outdoor options.) Customization Options (Free of Charge) Choose any color Select your backing: Clear acrylic backboard or metal grid (recommended) Processing and Shipping Processing Time: 10 business days Shipping Time: 3-5 days (peak season 5-7 days). Order Confirmation: mock-up sent before production and final product photos before shipment. Please keep in mind that orders can not canceled once production begins. Please allow up to 48 hours for the tracking portal to update. After-sale Service: 1 year standard quality-warranty. Free Broken Parts Replacement. If damaged during transit, we provide the replacement parts (glass tube) and an instruction. (most customers find it easy to install) Custom neon is unique design. Refund and exchange are not acceptable. Any questions, please contact us with picture and short video for quick resolution.
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