CERAGEM V4 Therapeutic Thermal Massage Bed Features: Made in Korea FDA cleared class II medical device Patented easy sliding design Patented spinal scanning technology 17 Different massage modes Adjustable strength control multi-dimensional massage 149°F Concentrated heat along the spine No Assembly Required 3 Years Limited Warranty White Glove Delivery Available ($250) The V4 provides an all-in-one method to care for your back and spine. Designed to provide therapeutic relief and easy accessibility from the comfort of your home. Download Manual Authorized Dealer CERAGEM provides this NON-TRANSFERRABLE Warranty. Ceragem provides a limited warranty for 3 years. During the first year, your bed will be replaced free of charge. In the second and third years, Ceragem will cover the parts required for repairs. Shipping Rates & Policies Threshold Delivery: With threshold delivery mode, massage chairs will be delivered to the nearest ground-level entrance of the home, business, or apartment building. White-Glove Delivery: With white glove delivery, massage chairs will be hand-delivered to your destination and assembled. Choose the shipping method as White Glove Delivery if you want the service. ($250). All White Glove Services is a one-time, non-refundable service, nor do they cover any return service. Once the service has been signed off for completion of service, the delivery agent will not return to do further services that may not have been completed on their initial visit. It is vital for the customer to thoroughly inspect and test the product before signing off on the completion of the service. Please provide a valid street address with each order (we cannot ship to P.O. boxes unless a phone number is provided ). CERAGEM Return Policy We offer a 14-day return policy for items in new, unused condition. There will also be a 20% restocking fee upon return. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page. How Fast Will You Receive An Order All orders are processed between 7 a.m. and 5 p.m. (PST), Monday through Friday. Your order will try to be shipped within 24 hours unless otherwise noted. The order is then shipped and delivered within 7 to 10 days. Thank you for shopping with us & if you have any questions, ask below, Live Chat, or Call Us at (833) 627-7245.
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